Privacy Policy

1. Information We Collect

Depending on how you use our website and services, we may collect:

Account Information

• —Name
• —Email address
• —Company or organization name
• —Account credentials
• —Contact information
• —Other information you voluntarily provide

Project Information

When you use our video editing services, you may provide:

• —Video footage
• —Images
• —Audio files
• —Project briefs
• —Brand assets
• —Logos
• —Scripts
• —Editing instructions
• —Feedback and revision requests
• —Other files required to provide the service

Payment Information

Payments are processed through third-party payment providers such as PayPal.

We do not intentionally collect or store your complete credit card or debit card number, CVV, or other full payment credentials on our own servers.

Payment providers may independently collect and process payment information according to their own privacy policies and terms.

Technical Information

When you access our website, certain technical information may be collected automatically, including:

• —IP address
• —Browser type
• —Device information
• —Operating system
• —Pages visited
• —Referring website
• —Approximate usage information
• —Website interaction information

2. How We Use Information

We may use information to:

• —Create and manage your account
• —Process subscriptions and payments
• —Deliver video editing services
• —Manage project requests
• —Communicate with you
• —Provide customer support
• —Send service-related notifications
• —Process revisions and feedback
• —Maintain and secure our platform
• —Detect fraud, abuse and security threats
• —Improve our website and services
• —Comply with legal, tax, accounting and regulatory obligations

We will not sell your personal information to third parties.

3. Payment Processing

Payments made through Zasper Studio may be processed by PayPal or another payment provider.

The payment provider may collect and process information required to authorize and complete your transaction.

We recommend reviewing the applicable payment provider's privacy policy for information about how it handles payment data.

4. Service Providers

We may use trusted third-party service providers to operate our business, including providers for:

• —Payment processing
• —Cloud hosting
• —File storage
• —Email delivery
• —Customer communication
• —Analytics
• —Error monitoring
• —Security
• —Authentication
• —Website infrastructure

These providers may process information only as necessary to provide services to us or as otherwise permitted by applicable law.

5. Uploaded Files and Client Content

Files submitted to Zasper Studio are used to provide the video editing services requested by the customer.

We take reasonable measures to restrict access to client files to authorized personnel and service providers who need access to perform the requested services.

You should not upload confidential or sensitive information that is not necessary for the requested service.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• —Keep the website functioning
• —Remember preferences
• —Understand website usage
• —Improve performance
• —Maintain security
• —Measure marketing and website effectiveness

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain information for as long as reasonably necessary to:

• —Provide our services
• —Maintain customer and project records
• —Process billing and accounting
• —Resolve disputes
• —Maintain security
• —Meet legal and regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

8. Data Security

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet-based system can be guaranteed to be completely secure.

9. Your Rights and Requests

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, or information about how your data is processed.

To submit a privacy-related request, contact us using the details below.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our services are intended for businesses, creators and other adult users.

We do not knowingly collect personal information from children where prohibited by applicable law.

11. International Processing

Because we may use service providers located in different countries, your information may be processed or stored outside your country of residence.

Where required, we take appropriate measures for such processing in accordance with applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

Please review their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page with an updated "Last updated" date.

14. Contact

For privacy-related questions or requests:

Zasper Studio
A brand operated by CENITPRO
Email: hello@zasperstudio.com
5/23, Netaji Nagar, Kolkata 700040, India